Customer service that never waits for business hours
Meetline deploys conversational bots across your website, WhatsApp, Instagram, and Facebook so routine questions get answered instantly, and anything that needs a person reaches one with context intact.
Any business fielding repeat questions across multiple channels
If your team spends real time each day answering the same handful of questions, or customers wait hours for a reply outside business hours, this is built for you.
Support requests pile up outside business hours
Questions about hours, availability, or basic account details arrive at night and on weekends, and sit unanswered until someone's back at a desk.
Your team repeats the same answers constantly
Simple, repetitive questions take up time that could go toward customers with something more complex, or an actual sale in progress.
Customers reach out on whatever app they're already using
Without coverage across WhatsApp, Instagram, and Facebook, some customers get fast answers and others get silence, depending on the channel.
A bot that handles the routine, and knows when to hand off
We write conversation flows around the actual questions your customers ask, deploy them across every channel, and route anything that needs a human straight to your team.
Conversational Bots
Answers FAQs, handles routine requests, and qualifies leads on your website, Instagram, Facebook, and WhatsApp before a human ever needs to step in.
CRM
Every conversation, bot-handled or human-handled, lands in one dashboard, so your team always has the full history when they step in.
Common questions
Will the bot handle complaints too?
The bot can capture and route complaints, but is generally configured to hand off anything sensitive to a human quickly rather than trying to resolve it alone.
Can it work in more than one language?
Yes, we can configure bot flows in multiple languages depending on who your customers are.
Stop answering the same question twice
We'll show you what a bot built around your actual FAQs looks like.